The Tenants Legal Hotline (TLH) is a pro bono initiative by Cornell attorneys, law students, and other volunteers based in Ithaca, NY to provide free brief legal advice to all residential (non-commercial) tenants in upstate New York. We are also now able to provide free court representation to tenants in the following counties: Tompkins, Tioga, Steuben, Schuyler, Chemung, and Allegany.

If you are an Ithaca tenant in an emergency situation, please call LawNY first at (607) 273-3667.

If you are seeking assistance from the Hotline, please fill out the form below. Response time will vary based on the urgency of the case. For assistance in completing our intake form below, please call us at (607) 301-1560 to speak with a volunteer, or email us at TenantsLegalHotline@gmail.com. If a volunteer is not available, please leave a message and we will get back to you shortly.

Please do NOT submit duplicate intake forms! Submitting repeated intake forms will not expedite your case. Our team responds to intakes in the order they were received, with an exception for urgent cases that require priority. If you already submitted an intake form, please send any new updates on your issue to our Operations Manager at TLHotlineCoordinator@gmail.com or (607) 269-7592. To add more attachments to your prior intake submission, please click here.

Intake Form